Enabling your Camera

  1. Open Chrome
  2. At the top right, click the 3 vertical dots
  3. Click Settings
  4. Click Privacy and security
  5. Click Site settings
  6. Click Privacy and Security
  7. Click Camera or Microphone
  8. Select the option you want as your default setting
  9. Review your blocked and allowed sites:
    1. To remove an existing exception or permission: To the right of the site, click Delete
    2. To allow a site that you may have blocked: Under "Not allowed," select the site's name and change the camera or microphone permission to "Allow"

To use your camera or mic on Chrome on Android, follow these steps:

  1. Open Chrome and go to the website that needs your camera or mic.
  2. If it asks for permission, tap Allow.
  3. To change permission for a website, tap the three dots icon and select Settings.
  4. Tap Site settings, then tap Camera or Microphone.
  5. Tap the website and choose Allow or Ask.
  6. To reset permissions for all websites, tap the three dots icon and select Settings.
  7. Tap Privacy, then tap Clear browsing data. Choose a time range and check Site settings, then tap Clear data.
  1. Open Safari Preferences (or Settings)
  2. Select Websites
  3. Select Camera and set it to Allow
  4. Do the same for Microphone
  5. Restart Safari, then resume your video/ mic check to make sure the camera and microphone settings are working.
  6. To reset permissions for all websites, tap the three dots icon and select Settings.
  1. Open Settings and find Safari
  2. Tap Safari and go to Settings for Websites
  3. Tap Camera and pick Ask or Allow. Ask means you can choose every time a website wants to use your camera. Allow means all websites can use it without asking.
  4. Do the same for Microphone.
  5. Turn off Request Desktop Website under Settings for Websites.
  6. Go back to Safari and refresh the page that needs your camera and mic. Tap Allow when it asks for permission .
  1. Open Microsoft Edge
  2. At the top right, click the 3 horizontal dots
  3. Click Settings
  4. Click Cookies and Site Permissions
  5. Click Camera or Microphone
  6. Make sure 'Ask before accessing' toggle is switched to on
  1. Open Microsoft Edge.
  2. In the bottom right corner of the app, tap the 3 dots/lines.
  3. Tap Settings, Privacy and Security, and then Site settings
  4. Tap Camera or Microphone
  5. Tap the switch to allow access

If you are having trouble re-enabling your hardware using the directions on this page, please Contact Us, and we will help you with the process.